Description
The screen on the parking machine is nearly illegible. It is faded and failing, such that a senior citizen who was trying to pay for parking, could not see and understand the instructions at all. I stopped and helped her figure it out, but it wasn’t easy for me either.
Please fix the screen or disable the machine so that people don’t struggle with it.
11 Comments
City of Cambridge (Verified Official)
Concerned Cantabrigian (Registered User)
Acknowledged City Hall - FG (Verified Official)
City Hall - FG (Verified Official)
City of Cambridge (Verified Official)
Closed Traffic - SR (Admin) (Verified Official)
FrankGcambridge (Registered User)
I’ve attached a more close-up picture to show how illegible the screen is compared to the machine on the north east corner in the parking lot next to pandemonium books and games.
I spent 10 minutes, trying to help a visitor from China, who was struggling to understand how to pay for parking.
The machine on the north east corner was had a readable screen, but the credit card reader did not work! I bumped into a second person who was struggling with that machine and walked through paying with them, and it would not read the credit card.
Please closely inspect and test both machines, because right now both are unusable.
Please text or call me at 617-794-5369 if you need any further clarification.
FrankGcambridge (Registered User)
Patty Orland (Registered User)
Reopened Lydia Gralla (Registered User)
FrankGcambridge (Registered User)
A couple of days ago when the weather was cooler, it was easy to read.
I am wondering if it is an intermittent problem is caused by higher temperatures.